Blog

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First Impressions Matter – The Hair Consultation

Building customer loyalty starts with first impressions. Since customer service and communication are the cornerstones of success, it is important that you put your best foot forward during the meet and greet.  Be friendly, polite and genuinely interested in developing a long-term relationship and you will earn your client’s (let’s call her Lauren) trust. SMILE! […]

Towel dry

Deep Conditioning 101

Winter is the perfect time to step up your deep conditioning services. While conditioners are only a temporary fix and cannot improve the quality of new hair growth, deep conditioning can restore the hair’s strength, increase porosity & elasticity, infuse moisture, add luster & protect hair against possible breakage. Encourage your clients to deep condition […]

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